Shipping policy

Shipping Policy

Last Updated: September 2026

At Urban Regalia™, we aim to process and deliver your order as quickly and reliably as possible.

1. Where We Ship

We currently ship orders across India, subject to courier service availability for the customer's PIN code.

Certain remote or difficult-to-service locations may require additional delivery time.

2. Order Processing

Orders are generally processed and handed over to our shipping partner within 1–2 business days after order confirmation.

Orders placed on Sundays or public holidays may be processed on the next business day.

You will receive order and shipping updates using the contact details provided during checkout.

3. Delivery Time

Estimated delivery is generally:

3–7 business days after dispatch.

Remote locations may require additional time.

These are estimated delivery timelines and are not guaranteed. Courier delays, weather conditions, holidays, operational issues, or circumstances outside our control may occasionally affect delivery.

4. Shipping Charges

Shipping charges, if applicable, will be clearly displayed during checkout before the order is completed.

Prepaid Orders: Free shipping where displayed at checkout.

Cash on Delivery: A ₹49 COD shipping charge may apply to selected locations/states based on our shipping and delivery-risk structure. The applicable charge will be shown at checkout.

Shipping charges may vary based on the delivery location and the shipping option available for that order.

5. Cash on Delivery Orders

For eligible PIN codes, Cash on Delivery (COD) may be available.

COD availability depends on courier serviceability and may not be available for every location.

If a partial-payment/advance COD option is offered at checkout, the amount paid in advance will be adjusted against the total order value, with the remaining amount payable according to the payment option shown at checkout.

6. Tracking Your Order

Once your order has been dispatched, tracking information may be provided through SMS, email, WhatsApp, or other available communication channels.

You can use the tracking information to follow your shipment's progress.

7. Delivery Attempts

Our courier partner may make multiple delivery attempts.

Customers are requested to provide an accurate and complete delivery address and remain available to receive COD shipments.

If the courier is unable to deliver an order because of an incorrect address, unavailable recipient, refusal to accept the shipment, or repeated unsuccessful delivery attempts, the shipment may be returned to us.

8. Incorrect Address

Please carefully check your name, phone number, PIN code, city, state, and complete delivery address before placing your order.

If you identify an address error before dispatch, contact us as soon as possible. We will try to assist, but changes cannot be guaranteed once the shipment has been handed to the courier.

9. Delayed Shipments

If your order is delayed beyond the estimated delivery period, please contact our customer support team with your order number.

We will coordinate with the shipping partner where possible.

10. Damaged Package

If a package appears seriously damaged or tampered with at the time of delivery, please document the condition of the package and contact us as soon as possible.

For product-related claims, please refer to our Return & Refund Policy.

11. International Shipping

We currently ship within India only unless otherwise specifically stated on the website.

12. Contact

For shipping-related questions:

Urban Regalia™

Email: priyanshjainn.210@gmail.com

Phone/WhatsApp: 9714814729

Business Address: Parishkaar khokhra ahmedabad